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(CCC) Warranties This Cool Cab Heavy Duty warranty statement (effective May 1, 2003) supercedes all previous and existing warranty statements. Cool Cab strongly recommends the review and strict adherence to the procedures detailed in the compressor installation procedures (included with every New and Remanufactured compressor) whenever replacing a compressor or related items. Cool Cab Heavy Duty Temp warrants to its direct purchasers for resale that all products are free from defects in material and workmanship. The term of this warranty for all " Cool Cab" branded products is one (1) year unlimited miles. This warranty also applies to applications of compressors when converting an OEM R-12 system to an R-134a system as long as Cool Cab's conversion guidelines are followed. Exceptions to the above stated warranty periods and additional conditions are as follows: 1. Any compressor identified as
"R-12 only" when used on an OEM R-134a system is excluded 2. The warranty for all compressors is subject to the following additional conditions: 2.a In order to qualify for warranty, it is necessary to start the repair process with a clean AC system. A clean system can be accomplished by several methods: flushing, installation of in-line filters, or component replacement. Warranty returns must be accompanied by a work order or parts receipt indicating that one of these methods was used to properly clean the system.
Dura
Flush 141b is an effective method to clean AC system components when used with
Closed
loop flushing with a power flush machine and the machine manufacturer's
Liquid
refrigerant flushing with R-134a or R12 (depending on the system
being repaired) In-line filter: The
installation of in-line filters in combination with compressor suction screens can be effective in trapping contaminants
and does satisfy the terms and conditions
of warranty (namely, that you start with a clean AC system). However, 2999 Circle 75 Parkway,
(CCC) excessive contamination by any substance (such as water or dye) that would not be trapped by a regular screen type filter. The suction screens offer additional protection, but by themselves do not provide adequate system cleaning to fulfill warranty requirements. The in-line filter and compressor suction screen should be removed and inspected after a few days of operation, and cleaned or replaced if contaminates are found. Remember a contaminated filter or suction screen will cause a reduction of refrigerant flow and compressor lubrication, shortening the life of the AC compressor. Component replacement: Whichever cleaning method is used, many late model condensers, evaporators and hoses with built-in mufflers / expansion valves cannot be sufficiently cleaned by flushing. This is due to their small flow passages and/or "multi-flow" designs, which allow the cleaning agent to bypass the restriction. In these instances, contaminated or restricted components will have to be replaced in order to insure a clean and a properly performing AC system. 2.b The filter drier or accumulator must be replaced. 2.c If applicable, the orifice tube or liquid line containing the orifice tube must be replaced. If the liquid line with a built in orifice tube is not available, the installation of an orifice tube repair kit will satisfy the warranty requirements. 2.d The thermostatic expansion valve must be inspected and replaced or cleaned including the inlet screen, if so equipped 2.e The fins of the condenser and radiator must be checked for proper airflow or any obstructions or restrictions. In certain specified applications involved with compressor failures, the condenser should be replaced. Refer to compressor installation guide for more details. 2.f If the vehicle or equipment application being repaired is equipped with a fan clutch or electric fan, they must be checked for proper operation. 2.g The compressor clutch's air gap must be checked prior to installation (refer to OEM or compressor manufacturer's specifications). 2.h The correct type and amount of refrigerant oil must be added (refer to OEM or compressor manufacturer's specifications). 2.i The compressor shaft (not just the clutch pulley) must be turned a minimum of ten times to clear oil from the compressor after the hose assembles have been attached. A spanner wrench maybe required to turn the compressor shaft over. 2.j The compressor clutch's electrical circuit must be checked for proper voltage (refer to OEM or compressor manufacturer's specifications). 2.k The entire A/C system must be evacuated for a minimum of forty-five minutes if the temperature is above eighty degrees. If the temperature is below eighty degrees the minimum duration of the evacuation is sixty minutes. 2.l The use of any refrigerant other than R-12 or R134a will void all warranties on any Cool Cab compressor returns. 2999 Circle 75 Parkway,
79
(CCC) Returning a Compressor for Warranty Consideration: The shop ticket or receipt must accompany the returned compressor and must show the installation of the filter-drier/accumulator, orifice tube/expansion valve (or thorough cleaning of the expansion valve) and the flushing of the A/C system components in conjunction with the installation of the compressor. The shop ticket or receipt must further indicate the type of flushing agent used. If an in-line filter is utilized in place of flushing, this must be shown on the shop ticket or receipt. In the event of a compressor failure, the purchaser must return the compressor, filter-drier/accumulator; orifice tube/expansion valve and in-line filter where applicable, along with the original shop ticket or receipt. In-line filters, orifice tubes, and filter-drier/accumulators will also qualify for warranty replacement or credit. This warranty covers defects in material or workmanship only; it does not cover compressor failure due to system contamination. Failure to follow the above requirements will void all warranties on the compressor and all other components replaced at the time of compressor installation. 3. The period of the warranty for "Cool Cab" branded centrifugal and thermostatic fan clutches is one (1) year unlimited miles. TOOLS AND EQUIPMENT Cool Cab Heavy Duty Temp warrants to its direct purchasers for resale of tools and equipment that all such products will be free from defects in material or workmanship for a period of one (1) year from the date of resale to the installer/user, and Cool Cab will: (i) if not a vacuum pump, electronic leak detector, manifold gauge set, electronic scale, dial-a-charge unit, florescent leak detector, refrigerant identifier, pyrometer, electronic thermometer or power flush equipment (collectively the "Specified Product Groups") repair, replace or issue a credit (based on original net selling price) for the product if proven within such period to be defective, at Cool Cab's option, or (ii) if a product in the Specified Product Groups, issue a credit (based on original net selling price) for the product if proven within thirty (30) days of resale to the installer/user to be defective, or repair or replace the product, at Cool Cab Product's option. If a service tool kit is alleged defective, it must be returned in its entirety unless specified otherwise. If not specified, credit less missing parts will be given (subject to the conditions of the warranty.) REPAIR AND RETURN POLICY FOR SPECIFIED PRODUCT GROUPS (WARRANTY AND OUT OF WAR-RANTY) After 30 days, vacuum pumps, electronic leak detectors, manifold gauge sets, electronic scales, dial-a-charge units, florescent leak detectors, refrigerant identifiers, pyrometers, electronic thermometers and power flush equipment must be handled on a Repair Basis Only. Call 1-800-433-7508 for repair locations and procedures. WARRANTY DETERMINATION, CONDITIONS AND LIMITATIONS (APPLICABLE TO ALL THE PRECED-ING WARRANTIES) 80
2999
Circle 75 Parkway,
(CCC) Cool Cab Heavy Duty Temp will not reimburse purchaser for the cost of removing or returning the failed or defective unit, except as provided for by the NAPA AMERAAN program. Cool Cab will not reimburse purchaser for the cost of installing the replacement unit or replacing any other parts or for other expenses, charges or damages, except as provided for by the NAPA AMERAAN program. Cool Cab's obligation under all warranties set forth in these policies with respect to a product will cease and expire upon the expiration of the warranty period applicable to that product. COOL CAB'S OBLIGATION UNDER THE
WARRANTIES SET IN NO EVENT SHALL NAPA BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES (REGARDLESS OF THE FORM OF ACTION, WHETHER IN STRICT LIABILITY, CONTRACT INCLUDING WARRANTY, OR IN TORT INCLUDING NEGLIGENCE) NOR FOR LOST PROFITS, NOR SHALL NAPA'S LIABILITY FOR ANY CLAIMS OR DAMAGE ARISING OUT OF OR CONNECTED WITH THIS AGREEMENT OR THE MANUFACTURE, SALE, DELIVERY OR USE OF THE PRODUCTS EXCEEDS THE PURCHASE PRICE OF THE PRODUCTS. THIS LIMITATION ON COOL CAB'S LIABILITY SHALL APPLY TO ANY LIABILITY FOR DEFAULT UNDER OR IN CONNECTION WITH THE GOODS, PARTS, OR SERVICES DELIVERED HEREUNDER. WHETHER BASED ON WARRANTY, FAILURE OF OR DELAY IN DELIVERY, OR OTHERWISE. THIS CLAUSE SHALL SURVIVE FAILURE OF AN EXCLUSIVE REMEDY. THE WARRANTIES SET FORTH IN THESE POLICIES ARE MADE TO, AND ONLY TO, COOL CAB'S DIRECT PURCHASERS FOR RESALE, SUCH PURCHASERS ARE SOLELY RESPONSIBLE FOR ANY WARRANTIES THEY CHOOSE TO MAKE TO THEIR CUSTOMERS AND NAPA SHALL NOT BE RESPONSIBLE FOR SUCH WARRANTIES IN ANY WAY. Warranty determination is the sole responsibility of Cool Cab Heavy Duty Temp and no one is authorized to act on Cool Cab's behalf. Defective parts will be inspected according to Cool Cab's' standard, and Cool Cab alone will verify the alleged defect and the purchaser's compliance with the conditions of this warranty. In no event do any of the previously listed warranties cover freight or shipping damage, damage from dropping, cosmetic damage, batteries, clogged expansion valves and/or orifice tubes, malfunctioning fuses, relays or switches. Any of the following conditions automatically void any warranty or obligation by Cool Cab: abuse, alteration, improper installation, maintenance or use, failure to service at recommended intervals and failure to follow printed instruction. The above warranties are further subject to the following conditions: 1. Written notice to Cool Cab Heavy Duty Temp must be given within thirty (30) days after the discovery of the alleged defect describing the type of product, date of resale and installation, nature of alleged defect, and containing the original and all subsequent repair orders or receipts relating to the resale and replacement of the product. 2999
Circle 75 Parkway,
81
(CCC) 2.
The
alleged defective product must be returned to Cool Cab, shipping charges
prepaid, upon 3.
The alleged defective product
must have been installed in accordance with instructions WARRANTY PROCEDURES FOR ITEMS OTHER THAN THE SPECIFIED PRODUCT GROUPS: Prior to making a return, a list of items with quantities must be submitted for approvals to your representative. Returns must be individually boxed and shipped freight prepaid to: Cool Cab Heavy Duty Temp Each item should be tagged with the specific customer complaint, if known. A tag bearing the complete name, area code, phone number and address of the customer must be included. 2999 Circle 75 Parkway, © 2007 D&M Auto Parts Corporation |
