GENERAC

(GEN)

LIMITED WARRANTY

GENERAC PORTABLE PRODUCTS OWNER WARRANTY POLICY (Effective October 1, 2001)

Limited Warranty

"Generac Portable Products, LLC will repair or replace, free of charge, any part, or parts of the equipment that are defective in material or workmanship or both. Transportation charges on parts submitted to repair or replacement under this Warranty must be borne by purchaser. This warranty is effective for the time periods on parts submitted for in this policy. For warranty service, find the nearest Authorized Service Dealer in our dealer locator map at www.generac-portables.com or call 1-877-544-0982. THERE IS NO OTHER EXPRESS WARRANTY. IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE TIME PERIOD SPECIFIED, OR TO THE EXTENT PERMITTED BY LAW ANY AND ALL IMPLIED WAR­RANTIES ARE EXCLUDED. LIABILITY FOR CONSEQUENTIAL DAMAGES UNDER ANY AND ALL WARRANTIES ARE EXCLUDED TO THE EXTENT EXCLUSION IS PERMITTED BY LAW. Some states do not allow limitation on how long an implied warranty lasts, and some states do not allow the exclu­sion or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state and country to country."

 

Warranty Period*

Products**

Coneumer Uee

Commercial Uee

Factory Conditioned Units

Portable Generator (Side Valve Engine Powered)

1 year

90 days

90 days

Portable Generator (Overhead Valve Engine Powered)

2 years

1 year

90 days

Electric Powered Pressure Washer

1 year

None

None

Gasoline Powered Pressure Washer

1 year

90 days

90 days

*The warranty period begins on the date of purchase by the first retail consumer or commercial end user, and continues for the period of time stated in the table above. "Consumer use" means personal residential household use by a retail consumer. "Consumer use" means all other uses, including use for commercial, income producing or rental purpose. Once equipment has been used commercially, it shall thereafter be considered to be in commercial use for purposes of this war­ranty. Used equipment, demonstration equipment, and equipment used for prime power in place of a utility are not warranted. Accessory parts such as guns, hoses, wands and nozzles are excluded from the product warranty.

**The gasoline engine and starting batteries are warranted solely by the manufacturers of those products.

WARRANTY REGISTRATION IS NOT NECESSARY TO OBTAIN WARRANTY ON GENERAC PORTABLE PRODUCTS EQUIPMENT. SAVE YOUR PROOF OF PURCHASE RECEIPT. IF YOU DO NOT PROVIDE PROOF OF THE INITIAL PURCHASE DATE AT THE TIME WARRANTY SERVICE IS REQUESTED, THE MANUFAC­TURING DATE OF THE EQUIPMENT WILL BE USED TO DETERMINE THE WARRANTY PERIOD.

 

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2999 Circle 75 Parkway, Atlanta, GA 30339  800-LET-NAPA (800-538-6272) 


GENERAC - continued

(GEN)

About your equipment warranty:

Generac Portable Products welcomes warranty repair and apologizes to you for being inconve­ nienced. Any Authorized Service Dealer may perform warranty repairs. Most warranty repairs are handled routinely, but sometimes requests for warranty service may not be appropriate. For exam­ple, warranty would not apply if equipment damage occurred because of misuse, lack of routine maintenance, shipping, handling, warehousing or improper installation. Similarly, warranty is void if the serial number of the equipment has been removed or the equipment has been altered or modi­fied.

If a customer differs with the decision of the Service Dealer, an investigation will be made to deter­mine whether the warranty applies.Ask the Service Dealer to submit all supporting facts to its Distributor for review. If the Distributor decides that the claim is justified, the customer will be fully reimbursed for those items that are defective. To avoid misunderstandings that might occur between the customer and the Dealer, listed below are some of the causes of equipment failure that the warranty does not cover:

Normal wear:

Outdoor Power Equipment, like all mechanical devices, needs periodic parts, service and replacement to perform well. This warranty does not cover repair when normal use has exhausted the life of a part of the equipment.

Installation and maintenance:

This warranty does not apply to equipment or parts that have been subjected to improper or unau­thorized installation or alteration, misuse, negligence, accident, overloading, overspeeding, improper maintenance, repair or storage so as, in Generac Portable Products'judgement, to adversely affect its performance and reliability. This warranty also does not cover normal maintenance such as adjustments, fuel system cleaning and obstruction (due to chemical, dirt, carbon or lime, etc.).

Other Exclusions:

Also excluded from this warranty are wear items such as quick couplers, oil gauges, belts, o-rings, filters, pump packing, etc., pumps which have been run without water supplied or damage or mal­functions resulting from accidents, abuse, modifications, alterations, or improper servicing or freez­ing or chemical deterioration.

Warranty is available only through service dealers authorized by Generac Portable Products. This warranty does not apply to service by any other entity.

You may locate your nearest Authorized Generac Portable Products Service Dealer in our dealer locator map at www.generac-portables.com or call 1-877-544-0982.

Generac Portable Products are made under one or more of the following patents: (Other patents pending): 5902094, 5823752, 5718255, and 5890413

Generac Portable Products, LLC Jefferson, Wisconsin U.S.A.

 

2999 Circle 75 Parkway, Atlanta, GA 30339  800-LET-NAPA (800-538-6272) 


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