PHILLIPS

(PHI)

Warranty Items - Policy and Procedures

All products will be free from defects in material and workmanship. There are no other implied warranties.

Fax or mail copy of Distribution Center RGN to Phillips Industries Customer Service and Phillips will forward a written copy of the Return Merchandise Authorization (RMA) which is required prior to returning merchandise. All returns must have a RMA number referenced on the box.

Phillips Industries

Stella Galvan -Customer Service Representative

12070 Burke Street

Santa Fe Springs, CA 90670

www.phillipsind.com

Customer Service: Sgalvan@phillipsind.com

NAPA AUTO PARTS store is to return alleged defective items to the Distribution Center for credit. After inspection by the NAPA HD Sales Representative, a written copy of the Return Merchandise Authorization (RMA) is required prior to returning merchandise, fax or mail copy of alleged defec­tive product to 800-597-7757 Attention Stella Galvan and the RMA will be issued. All returns must have an RMA number referenced on the box. If the total amount of the alleged defective prod­uct is valued under $100 at DC Net, then the product can be destroyed in field and no return is necessary.

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2999 Circle 75 Parkway, Atlanta, GA 30339  800-LET-NAPA (800-538-6272)