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(SOR) Warranty Policies and Procedures Repair and Return Procedures: All AC, ATF and AF units are Repair and Return Only. When service is needed, the end user can call Tech Service line at 800-328-2921 for directions. Handling of Alleged Defectives If a Portable Power
unit (PPS) fails within 30 days of sale to the end user, an over the
counter exchange is allowed. Any Warranty claims occurring
after 30 days of purchase date must be sent to a Clore Automotive
authorized service center for repair and return. The Warranty Terms All AC............. 2 Years Parts, 1 Year Labor All ATF............ 1 Year Parts and Labor All AF............. 1 Year Parts and Labor All PPS............ 1 Year Repair and Return; Freight pre-paid 1 way to Clore or return to Local Ship to Address for Product Return Warranty Policy question contact person: Dan Memmen Phone #: 952-486-6812 &nb sp; Fax #: 952-486-6989 800-328-2921 x 6840 Out of Warranty Service Guidelines After the warranty has expired, the customer may choose to call Tech Service or deal directly with a service center of their choice. Rebate Policies Government /School Program Product line: SOR Qualification:
Proof of Registration: Not Required Approval Process: Credit Request along with proof of sale to be mailed to Clore Automotive Compensation: Clore Automotive will CREDIT the DC 10% of their regular DC net cost. Tool Day Product line: SOR Qualification: N/A Registration: N/A Approval Process: N/A Compensation: 5% of DC cost 2999 Circle 75 Parkway, CLORE/SOLAR - continued (SOR) Demo Program Details NAPA DSM can use up to 2 demo units per calendar year. Demo unit credit request to include a bill of sale to the end user at a 35% discount attached to DC RGN for 35% credit at regular DC net. 74
2999 Circle 75 Parkway, © 2007 D&M Auto Parts Corporation |
