Kudos From Germany

Thank you, Thank you, Thank you! We already have the head gasket set and head bolts. If we run into anything else we will be sure to get it from you, ya'll have the best service I have ever seen and we have spent alot of time and money on this crazy 95 Windstar. We have 4 kids and are seriously missing our mini van. Do you know how long the express takes to an APO address?

Thank you so much for your help!
Cynthia

Gary Vlahov,
Hello sir, I just wanted to let you know that one of your employees has been very helpful with the ordering of my car parts. Rik D. was very professional and even took the time to let me know the price quotes on my car, as well with taking the time to call my work so I could put in an order, which made it easier on me, because of the fact I live in Germany. Rik showed awesome customer service, and I would love to continue to buy parts form your company in the future. I'll also inform the folks around here about your low prices and great customer service!

Thanks again
A1C Stephanie

I'm not sure if this is where I'm supposed to send this Kudos to, but if this is the wrong location please forward appropriately. I'm a military man stationed in Germany, and at times it's hard to find certain parts over here. I was in the states a couple of weeks ago and I picked up some parts that I needed. Unfortunately, one of the parts I picked up wasn't the right one.
I EXPLAINED TO THE TECHNICIAN THE LOCATION AND TO THE BEST OF MY ABILITY THE PART THAT I NEEDED. HE WAS UNCERTAIN OF THE PART, BUT HE WENT OUT OF THE WAY BY REQUESTING MY VIN NUMBER TO CALL GM TO ENSURE WE WERE TALKING ABOUT THE SAME PART. WITH THE UNCERTAINTY GOING ON IN THE WORLD TODAY, I WAS GETTING MY WIFE'S CAR IN THE BEST SHAPE POSSIBLE IN CASE OF MY UNFORTUNATE DEPLOYMENT. RICK WENT ABOVE AND BEYOND IN HIS ATTEMPTS TO SERVICE HIS CUSTOMER. HE'S THE KIND OF PERSON WHO ENSURES BUSINESSES HAVE REPEAT CUSTOMERS. HATS OFF TO RICK. IT'S PEOPLE LIKE YOU WHO MAKE ME PROUD OF DEFENDING MY FELLOW AMERICANS.

THANKS! MSW

Thank you for the quick reply, we really appreciate the way you guys go the extra mile to help us out. It is difficult to have an American car in a foreign country (especially when it's broke!). Your outfit has definitely been a morale booster to more than one American serving overseas! Thanks so much!

Best Regards,

Ken

Thank you very much for all your help I don't know what we would have done if you hadn't been so accomadating and understanding. I will hearty recommend D&M to everyone and praise your honesty customer service, thank you very much"

ARMY Europe May 10, 1999

I just wanted to thank you for all that you have done for me over the past few years I have been in Germany. I haven't ordered enough stuff from you to deserve the service that I have received but no matter what you have helped me. I'm going back to the good old U.S. in July but will continue to use your service when needed and will continue to spread your name. I salute you!

ARMY Europe February 27, 2000

Richard and Gary Vlahov
I wanted you to know I received the brakes for my wife's care in record time (about 5 days) from the states to Wiesbaden, Germany.

I cannot express how much I appreciate the easy of use and great service I received

Thank you

Kenneth R

Thanks Gary, you guys are doing a great job. Your keeping the Military and Red Cross going in hanau,

Germany (6/1999)

Richard & Gary,
Your web site is the easiest I have used and I am new to this process. I search for computer stuff and airline tickets and those are painful. I just processed my 1st on-line purchase and that was with you for an alternator for my 1995 Nissan Pathfinder. I hope to view your web site more as I need rerpair parts and maintenance items. We also use your store to purchase items for our miliraty commercial vehicles and through the phone and mail you have provided us quick service. I am the Property Book Officer and Logistics Officer. I will have my personnel start using your web site. They have the military IMPAC Visa cards

Thanks Again,
V/R CW4 Jim

ok Gary, believe me I have my fingers crossed as well, but I will find out diffently in 2 weeks and I will give you a holler about what I will need. You guys have always done me right, and you probally have no idea how much business I have sent you. I'll put it like this if you see my APO, then Wes sent them. Cudo's mainly for your on-line catalog, your one of the few that let people see exactly what they are shopping for and let's them do it without hassle, then of course is your speedy service and delivery. Hats off to you and your staff, and I'll will contact you in 2 weeks with my requests.

Wes